Utilities
Here you can find information and answers to the many frequently asked customer service questions that are listed below. Please contact us if you need additional information.
Toho water authoroty
Established in October 2003 by a special act of the Florida legislature, Toho Water Authority (TWA) is the largest provider of water, wastewater and reclaimed water services in Osceola County. Toho currently serves over 100,000 customers in Kissimmee, Poinciana and unincorporated areas of Osceola County. Check out our service area.
Toho owns and operates 13 water plants and 8 wastewater plants. With a 300+ person workforce, Toho treats and distributes approximately 37.5 million gallons of potable water and reclaims 27 million gallons of wastewater each day.
Toho is governed by a five-member board of supervisors responsible for approving all its operating policies and its $124 million operating budget. Toho was established for the sole purpose of providing regional stewardship over water resources in Osceola County.
DUKE ENERGY
We are one of the largest electric power holding companies in the United States, providing electricity to 7.6 million retail customers in six states. We have approximately 49,500 megawatts of electric generating capacity in the Carolinas, the Midwest and Florida – and natural gas distribution services serving more than 1.6 million customers in Ohio, Kentucky, Tennessee and the Carolinas. Our commercial business owns and operates diverse power generation assets in North America, including a portfolio of renewable energy assets. We are transforming our customers’ experience, modernizing our energy grid, generating cleaner energy and expanding our natural gas infrastructure to create a smarter energy future for our customers.
SPECTRUM
Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect more than 26 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 94,000 employees.
Orange County
In 2018, Central Florida was ranked first in the nation for job growth, according to the U.S. Department of Labor. Additionally, Forbes magazine ranked the metro Orlando region No. 1 to invest in a home with an estimated 84,000 building permits issued in Orange County valued at $2.3 billion. Orange County also earned the highest AAA credit rating from Moody’s Investors Service, recognizing its fiscal reliability and continued quality-of-life enhancements.
